Shipping policy

Order processing

Most of our products are made to order. Production takes 2–7 business days before shipment. Orders with several items may ship separately, and you may receive more than one tracking number.

Delivery times

We ship to the United States and internationally. Estimated delivery after shipment:

United States: 3–8 business days
Canada: 5–12 business days
Europe: 4–10 business days
Rest of the world: 7–20 business days

These are estimates only. Actual delivery times may vary due to carrier delays, customs processing or high-volume periods (holidays).

Shipping rates

Shipping rates are calculated at checkout based on your location and the products in your order. Free U.S. shipping on orders over $100.

Tracking

Once your order ships, you will receive a tracking number by email. Tracking may take 48–72 hours to update.

Wrong address

Please make sure your shipping address is correct. If your order has not been produced yet, contact us right away at hello@super-fan.club to update it. Once production has started, the address cannot be changed. We are not responsible for packages lost due to an incorrect address.

Lost, delayed or "delivered but not received" packages

If tracking shows "delivered" but you have not received your package, please check with neighbors or building management, confirm the shipping address and contact the carrier. If a package is lost in transit, we will replace it at no cost to you.

Customs duties & import taxes

International orders may be subject to customs duties, VAT or import taxes charged by the destination country. These charges are not included in our prices and are paid by the customer.